faqs-peace-of-mind-concierge

personal-concierge-services-swflQ: What is a Personal Concierge?

A: A personal concierge is your chance to free up precious time by hiring someone else to run errands and plan events. Not surprisingly, the personal concierge industry is growing rapidly as Americans cope with hectic schedules and demanding lifestyles. Peace of Mind is key to achieving the much needed balance between all the busy aspects of life.

Q: Items to consider when hiring a personal concierge?

A: Your personal concierge should be insured and bonded. This assures you the professional has integrity, is reliable and honest. Contact information should include mailing address, phone numbers, e-mail address and website information. Find a concierge with a strong career background whose interaction with the community has resulted in long-lasting contacts and relationships. Their network and their associates will also be available to their clients. A serious concierge will be a member of professional groups such as the International Concierge and Errand Association, their local chamber of commerce and other community organizations.

Q: Who hires a Personal Assistant?

A: Generally, a personal Assistant is hired by someone who finds there are not enough hours in a day to complete those small details in their TO DO list. Small business owners, busy professionals, two career families, out of town home owners, realtors, lawyers. A personal assistant will take care of the things you HAVE to do while you do the things you WANT to do. Outsourcing routine responsibilities redirects time and energy toward a more fulfilling and less stressful life.

Q: How does your service work?

A: Once we have spoken about the assignment and agreed on the details, you will receive an estimate of completion time and cost. You will then sign a commitment form and we will jump right into action. We will keep you posted on the progress or let you know of any changes. When service is complete, you will be notified.

Q: How much does it cost?

A: It depends on the service. To shop for, buy, wrap and mail a wedding gift is easier that planning a wedding reception, for example. Contact us for details!

Q: Do you provide all services yourself?

A: Peace of Mind has established relationships with several reputable service providers such as house cleaners, floral shops and many others. We won’t bring anyone into your home that we wouldn’t allow in our own.

Q: What exactly is a Virtual Assistant?

A: A virtual assistant is a work driven individual with years of administrative experience. These driven individuals telecommute from their offices where they complete assignments via fax, mail, phone, email and the internet.

Q: What can a Virtual Assistant do for me?

A: A virtual assistant can complete a wide range of projects including typing, word processing, data entry, document prep, executive and clerical support, general office operation, travel arrangements, and more. All you have to do is ask.

Q: What hours are you available?

A: Our hours of operation for Members are Monday through Friday 8:00am to 6:00pm and for Non-Members 9:00am to 5:00pm. We’re also available for events and parties that happen on weekends or evenings. To best serve you, we request a 24-hour notice on all services, but we also realize that emergencies do happen and we will do everything we can to accommodate an urgent request!

Q: Are materials, expenses and taxes included in you hourly rate?

A: No they are not; they are the responsibility of the client.

Q: What is your privacy policy?

A: The privacy of our clients is of the utmost importance to us. All personal and credit card information collected by Peace of Mind will remain private and confidential. We do not sell or share any information about our clients.

Q: I travel north during the summer months and need to leave my home vacant for 6 months. Would you be able to check on it and maintain the property? What about handling any rental request?

A: Yes, we would be able to assist you with renting, maintaining and monitoring your property while you are not in Florida. We are the experts in Personal Property Management! We are your eyes and ears, keeping your investment well monitored and taken care of.

Q: Can I buy a Gift Certificate:

A: Yes you can! Give the gift of time to new mothers, someone recovering from surgery, a busy professional, a friend who would just like some extra time to relax. Gift Certificates can be purchased in any increment of time for any of our services. Click here to purchase your Gift Certificates online now!

Peace of Mind Concierge is proud to announce we now accept Visa, Master Card & PayPal online payments. Give the Gift of Time – Purchase your Gift Cards in any amount, conveniently and easily, online now by clicking here.

 

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